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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Concovia

Brian Concovia

February 18, 2025

5  out of  5
rating by Brian Concovia
"Great service been with them for many years."
We responded:
"Hi Brian, thank you for reviewing my State Farm office! I'm happy to hear you had a positive experience with us; your satisfaction is our top priority! I appreciate your loyalty & business! Tom"
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Samantha Whiting

August 11, 2024

5  out of  5
rating by Samantha Whiting
"Top notch insurance company. Can’t find better rates anywhere else. They are always there when I have question's!"
We responded:
"Samantha, thank you for your kind words. We value your trust & business, and we take great pride in being here when you need us. Take Care, Tom"
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Tanya Feigley

July 31, 2024

5  out of  5
rating by Tanya Feigley
"We’ve been with Tom Breidenstein’s State Farm office for over 30 years. Tom and his staff have always been there for us. So polite, easy to deal with, and very responsive to messages."
We responded:
"Hi Tanya. Your trust & loyalty mean a lot to me. My wonderful staff and I genuinely care about our customers, and we appreciate you. Take Care, Tom"
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Greg Maciulla

July 9, 2024

5  out of  5
rating by Greg Maciulla
"Tom Breidenstein and staff have been great! Always friendly, personable, and professional. They always answer the questions and make sure that you understand the answer. There is a comfort and feeling of confidence with Tom and his staff. Most recent, having been with Tom since moving to Hagerstown 20+ years ago and was highly recommended by family and friends, Crystal has guided me and my family through all our policies to be current and especially with our Homeowners policy given the increase of new build costs. Another highly reputable insurance company reviewed all my policies, and they stated that Tom has my family covered and to stay put. They could not do any better. Only agent I would recommend!"
We responded:
"Hi Greg. I appreciate your loyalty and trust. My office and I work hard to make sure we are here to help our customers when they need us. Hope all is well with you and your family. Take Care, Tom"
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Joshua Jarrell

December 11, 2023

5  out of  5
rating by Joshua Jarrell
"Great customer service! Highly recommend!"
We responded:
"Thank you, Josh, I appreciate the trust that you and Amy have shown us for many years. My wonderful staff takes customer service very seriously. "
Profile photo of Jesse P

Jesse P

June 13, 2023

5  out of  5
rating by Jesse P
"I have been with Tom’s office for over a decade. They continue to get me the best discounts when available and are always very communicative and easy to reach whether it’s a question about my bill or coverages."
We responded:
"Thank you Jesse. I appreciate your business and trust in my office for all of these years!!!"
Profile photo of Andie Moore

Andie Moore

April 8, 2023

5  out of  5
rating by Andie Moore
"Very very nice people to deal with, always!"
We responded:
"Thanks Andie, we appreciate your kind words! Tom"
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Marc Kline

November 2, 2022

5  out of  5
rating by Marc Kline
"Great service"
We responded:
"Thank you Marc. We appreciate you. "
Profile photo of Kim Harbaugh

Kim Harbaugh

October 24, 2022

5  out of  5
rating by Kim Harbaugh
"Tom and his staff are the best and most attentive to our every need. Angie is fabulous and is available whenever we call. Top rate customer service is rarely found these days and we wouldn't trade Tom and Angie for anything. Thank you for looking after our family!"
We responded:
"Thank you Kim. I appreciate your business and trust in us. My wonderful staff genuinely care about our customers and they keep getting things running smoothly. "
Profile photo of Megan Miller

Megan Miller

May 5, 2022

5  out of  5
rating by Megan Miller
"These people are the nicest and most helpful insurance agents I’ve ever met! I was having issues and they worked with me and helped me out with any way that they could! I will never switch agencies! Thank you Angie!"
We responded:
"Hi Megan. Thank you so much for the kind words. My staff is awesome and they take great care of our customers. We appreciate your business. Tom"
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Tamara Cantner

February 20, 2022

5  out of  5
rating by Tamara Cantner
"No matter who I talk to in the office they are always polite, helpful and knowledgeable! The prices are reasonable, especially when you lump your home and several cars together. You may be able to find a little bit cheaper insurance somewhere else but I doubt they have the same great service. Happy customer for approximately 15 years and my husband has been with them even longer."
We responded:
"Hi Tamara. Thank you so much for the nice review. We work hard to be here for our customers. We appreciate your business!! Tom"
Profile photo of Kim Mason

Kim Mason

August 19, 2021

5  out of  5
rating by Kim Mason
"Professional, knowledgeable & friendly! Always helpful!"
We responded:
"Thank you Kim. I appreciate the long time loyalty you and your family have shown me and State Farm. We appreciate you!"