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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Adams

June 26, 2026

5  out of  5
rating by Daniel Adams
"Great staff to work with."
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JASON

May 5, 2026

5  out of  5
rating by JASON
"Always make everything easy as possible. Appreciate all the girls in the office."
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Shannon Chapman

January 28, 2026

5  out of  5
rating by Shannon Chapman
"Tom Breidenstein, and his staff at State Farm go.The extra mile crystal is wonderful.My daughter was in an accident and she managed to call me down.Highly recommend this location for any insurance you need"
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Stacey Tibbs

January 26, 2026

5  out of  5
rating by Stacey Tibbs
"I have been dealing with Tom Breidenstein’s office for many years and the staff is wonderful!! Crystal and Angie are always willing to help any way possible!!! Thank you for doing an amazing job!!!"
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Lindsey Lafferty

November 21, 2025

5  out of  5
rating by Lindsey Lafferty
"I've been insured with State Farm through Tom's office for over 20 years. They've always gone above and beyond to take excellent care of me and my family. The office staff is always friendly and upbeat, giving awesome service, advice, and assistance. Couldn't recommend anyone more highly."
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Jessica Ashway

September 15, 2025

5  out of  5
rating by Jessica Ashway
"I’ve had my auto insurance with this State Farm office since I was 16 (30 years!) and they’ve always been wonderfully helpful. I now have home and life with them as well. I trust them to give me accurate, reliable information and that I’m getting the best rates and discounts available to me."
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Danielle F.

September 13, 2025

5  out of  5
rating by Danielle F.
"Tom and his staff are wonderful. Professional, prompt and friendly customer service. After 37 years I just switched my auto and mortgage insurance to Tom (although I already had my life insurance with his office ) as their rates are very competitive and I am happy to be saving money by going with State Farm. I would encourage everyone to at least let Tom provide you with a quote. You will be happy you did."
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Samantha Holliday

August 15, 2025

5  out of  5
rating by Samantha Holliday
"This office has been a beacon of hope for me. I'm navigating one of the most challenging periods of my life, and they've made every interaction, whether by phone or in person, a transformative experience that's both empowering and enlightening. Not only have they provided me with invaluable support, but they've also taken the time to educate me on things I wasn't aware of, treating me with the same kindness, compassion, and guidance they would offer to their own family member, making every step of this journey a heartwarming experience. Angie, crystal and the other staff have been nothing shy of amazing. They listen to me when I’m ranting and crying and we all just laugh at my simple self. They truly make it like calling a family member and just chatting. 10 out of 10 recommend!!! Thank you all!"
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Christina Cheshire

July 8, 2025

5  out of  5
rating by Christina Cheshire
"Very knowledgeable and answers all of your questions. Great customer service and friendly staff."
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Steven Winters

June 17, 2025

5  out of  5
rating by Steven Winters
"VERY helpful, EXCEPTIONAL service! SHOUT OUT to Angie! THANK U SO MUCH for going above and beyond to help us in our time of need!"
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A. L.

May 5, 2025

5  out of  5
rating by A. L.
"I've been with State Farm and have gone through this particular location for years. They've always been exceptional in their duties and professionalism. I will always speak highly of Tom and his Team. Thanks for all your help."
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Esther Robinson

April 30, 2025

5  out of  5
rating by Esther Robinson
"I have been using State Farm insurance 30 yrs and different offices. This group is the best at their job. They are friendly and helpful. I couldn’t ask for a better group of people. Thank u all."
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Molly Cool

April 18, 2025

5  out of  5
rating by Molly Cool
"Tiffany was extremely helpful and pleasant, I was amazed with the wonderful customer service provided. When I reached out, I received a fast response.My issue was dealt with quickly and easily!"
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Richard Koehler

April 15, 2025

5  out of  5
rating by Richard Koehler
"We have been customers for years and they are absolutely top notch. There’s no reason to do business anyplace else."
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t roy

April 7, 2025

5  out of  5
rating by t roy
"Been with Tom Breidenstein's office for over 20 years. What a great team to work with! Thanks Crystal for all your help recently."
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Brian Concovia

February 18, 2025

5  out of  5
rating by Brian Concovia
"Great service been with them for many years."
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fran mcgarvey

February 18, 2025

4  out of  5
rating by fran mcgarvey
"Always very helpful and friendly."
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Nichole P

September 15, 2024

5  out of  5
rating by Nichole P
"I have been with state farm at this location for approximately going on maybe 8-10 years now I've lost track. they are wonderful to work with and have always been helpful with anything ive needed. I couldn't imagine being with another company or location. Everyone is extremely nice and always helpful. I would definitely recommend them!"
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Samantha Whiting

August 11, 2024

5  out of  5
rating by Samantha Whiting
"Top notch insurance company. Can’t find better rates anywhere else. They are always there when I have question's!"
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Tanya Feigley

July 31, 2024

5  out of  5
rating by Tanya Feigley
"We’ve been with Tom Breidenstein’s State Farm office for over 30 years. Tom and his staff have always been there for us. So polite, easy to deal with, and very responsive to messages."
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Shane Steimel

July 18, 2024

5  out of  5
rating by Shane Steimel
"Tom was timely and professional in his communication. He really looks out for the best interest of his clients. Would be glad to work with him again."
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Greg Maciulla

July 9, 2024

5  out of  5
rating by Greg Maciulla
"Tom Breidenstein and staff have been great! Always friendly, personable, and professional. They always answer the questions and make sure that you understand the answer. There is a comfort and feeling of confidence with Tom and his staff. Most recent, having been with Tom since moving to Hagerstown 20+ years ago and was highly recommended by family and friends, Crystal has guided me and my family through all our policies to be current and especially with our Homeowners policy given the increase of new build costs. Another highly reputable insurance company reviewed all my policies, and they stated that Tom has my family covered and to stay put. They could not do any better. Only agent I would recommend!"
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Brenda Banzhoff

July 8, 2024

5  out of  5
rating by Brenda Banzhoff
"Very informative information. Very patient answering questions."
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Jason Smith

July 1, 2024

5  out of  5
rating by Jason Smith
"Love Tom and the staff very professional and caring staff, been with them for many years thanks again!!"
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Joshua Jarrell

December 11, 2023

5  out of  5
rating by Joshua Jarrell
"Great customer service! Highly recommend!"